Yes, HOC will continue to pay the Housing Assistance Payment portion to your landlord.Will you still make Housing Assistance Payments to my landlord?.HOC staff are working quickly to process these forms to ensure your household’s portion of rent accurately reflects the change in your income. You should immediately complete and submit an Interim Package.What should I do if my income decreases because of job loss due to COVID-19?.If you do not have contact information for your Housing Specialist, please contact the Call Center for assistance. Please do not send us originals of your supporting documents. If either option is unavailable to you, secure drop boxes are available just inside the front doors of our customer service centers where you may leave forms. Mail to the Silver Spring or Gaithersburg Customer Service Centers. Alternatively, you can send them via U.S. The best way to ensure receipt of your recertification packet is to complete your forms and send them via email to your assigned Housing Specialist.How do I submit my annual recertification packet or other forms to HOC?.Specialists in our Call Center are available to provide technical assistance on Housing Path Monday through Friday from 8:00 am to 5:00 pm at (240) 627-9400 or Housing Choice Voucher Customers.I am on the Housing Path wait list and need assistance updating my application.If your address has changed, please contact the HOC Call Center to ensure your information is updated. Please note, if you have been selected for a Project Based Voucher, a packet will be mailed to the address provided on your Housing Path application. If you are unsure of which program or property you were selected for, please contact the HOC Call Center at (240) 627-9400 or email for assistance.I received a notice that I was selected for an opportunity from the Housing Path wait list but am not sure who I should contact next.We are committed to providing you with excellent service.Īmharic Spanish Russian Korean Chinese French Vietnamese Utility Information and Assistance We thank you for your patience and we look forward to seeing you! If you need additional assistance, you can contact our Call Center at (240) 627-9400 or email to Monday through Friday, 8:30am - 5:00pm. East Deer Park Office, 24, 231 East Deer Park Dr., Gaithersburg, MD 20877.Silver Spring Customer Service Center, 24, 880 Bonifant St., Silver Spring, MD 20910.Gaithersburg Customer Service Center, 24, 101 Lakeforest Blvd, #200, Gaithersburg, MD 20877.HOC Headquarters, 24, 10400 Detrick Avenue Kensington, MD 20895.You can visit us at the following locations for general information and resources: Please continue to contact your assigned Housing Specialist, Property Management Office/Scattered Site Manager and/or Resident Services Counselor for your individual needs. We are excited to announce that the Housing Opportunities Commission of Montgomery County, MD (HOC) has reopened to the public!
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